What To Do In A Crisis

There are times when you may need immediate help.

Family Violence

  • If you are unsafe and under threat call Police on 000.
  • If you are unsafe and need assistance seek help by calling: Safe StepsĀ 1800 015 188.
  • You can access refuge housing and support services any time of the day or night when you are unsafe.

Sexual Assault

If you have been sexually assaulted within the past two weeks and need support: call Sexual Assault Crisis Line 1800 806 292. Counsellor Advocates will meet you at a crisis care unit, [usually at an emergency department in a local hospital], where you will be provided with crisis care.

Crisis care is a form of support that helps you to cope with what has happened, lets you talk to the extent that you want to, and provides you with information about your health and the legal sector. From here and with the support of a Counsellor Advocate you can exercise your choices and access:

  • Healthcare
  • Sex Offences and Child Abuse Investigation Team of Victorian Police
  • Forensic Medical Examination

Alternatively you can go directly to Police under these circumstances:

  • If you have been sexually assaulted within the last 72 hours and wish to make a report to police: call Police on 000. Let the police members know you have been sexually assaulted and you will be referred to Sex Offences and Child Abuse Investigation Team, known as SOCIT. SOCIT will guide you through the reporting process and offer to contact a CASA Counsellor Advocate to attend and provide you with support.
  • If you wish to make a report to SOCIT /Victorian Police about a sexual assault that happened outside these timelines call during business hours.