SURVEY Please help us improve our programs by answering the following questions about the services your child received. You are encouraged to provide your honest opinion and are reminded that they are confidential Questionnaire for Parents/CarersYour name: (optional) *By providing your name the quality managers are able to discuss with you any issues raised.Your workers name:Which site did you visit? (please select)make a selection...WodongaWangarattaBenallaMyrtlefordMansfieldApproximately how many counselling sessions did your child have at Centre Against Violence?Was the service your child received adequately described to you in terms of waiting lists, eligibility, fees etc.? (please select) Yes No I felt comfortable working with my child's counselor Strongly Agree Agree Disagree Strongly Disagree I felt I could participate in decisions about my child's counseling Strongly Agree Agree Disagree Strongly Disagree I would recommend to another parent to bring his/her child here Strongly Agree Agree Disagree Strongly Disagree The counseling room was not comfortable or suitable for my child Strongly Agree Agree Disagree Strongly Disagree When I first came to Centre Against Violence with my child, I felt welcomed Strongly Agree Agree Disagree Strongly Disagree My child's counselor was competent and knowledgable Strongly Agree Agree Disagree Strongly Disagree I was always made aware of my child's progress and what was happening next Strongly Agree Agree Disagree Strongly Disagree My child did not want to come to any of the counseling sessions Strongly Agree Agree Disagree Strongly Disagree My child's counselor was respectful towards my child Strongly Agree Agree Disagree Strongly Disagree My child's counselor was respectful towards me Strongly Agree Agree Disagree Strongly Disagree Have you felt that at all times your child's situation was kept confidential? (please select) Yes No When you first brought your child to Centre Against Violence, what did you hope would be achieved? (enter your answer in the box provided)In thinking about what you hoped to achieve, to what extent do you believe the service met the needs you had for your child? Almost all needs have been met Most of needs have been met Only a few needs met None of needs met Have the services your child received helped you with your situation? Yes they helped a great deal Yes they helped somewhat No they didn't really help No they seemed to make things worse Accessing this service for my child is something I would do or not do again because......Please state any further comments, advice or suggestions you would like to make